Shipping & Returns

 

Shipping Information

• Flat rate regardless of quantity
For items shipped within Australia.
Standard Shipping 1-3 delivery Cost $8 (Domestic).

• Flat rate regardless of quantity
Express Shipping $10 1-2 days (Domestic) 

• Flat rate regardless of quantity
International shipping costs $25 AUD dollars. Delivery time, between 7-14 days.

 

Easy Returns & Exchanges

Returns and exchanges for online orders will be happily accepted, please note that all items must be returned in the condition that they were received – Not worn, altered or washed, and with all tags attached.

If the item is in the condition listed above, you can return your item within 14 business days from the day you received the goods for a full refund or Exchange.

To return merchandise to our Online store simply fill in the required details on your order receipt form, securely pack the return merchandise and invoice in an appropriate shipping box, and send back (at your cost) to the following address.

Pool Club Pty Ltd
9 terranora place
bangor
Sydney, Australia
2234

We advise that when sending your return parcel to us, that you use a postal tracking service to ensure the safe delivery to us.

If you would like any more information on Returns & Exchanges please feel to contact us.

Email – returns@poolclub.co